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A Content Analysis of Social Anxiety-Related Tweets

A Content Analysis of Social Anxiety-Related Tweets

Shabana Noureen1, Shirmeen Ijaz2, Saad Ullah3, Iqra Shafique Abbasi4 and Shakeel Ahmad5*

1Lahore School of Professional Studies, University of Lahore, Pakistan; 2Riphah Institute of Clinical and Professional Psychology, Riphah International University, Pakistan; 3Hazara University Sub-Campus Battagram, Pakistan; 4Department of Psychology, Hazara University Mansehra, Pakistan; 5School of Public Health, Nanjing Medical University ,China.

*Correspondence | Shakeel Ahmad, School of Public Health, Nanjing Medical University China. Email:


Twitter is considered the most famous and well-known medium for communicating breaking news and digesting bite-sized content and communicating directly with the users in real-time. Currently, it has been used to communicate mental illnesses as well. To examine symptoms and major themes of social anxiety discussed on Twitter A qualitative research design was used in the current research. NCapture was used to randomly select 500 tweets of social anxiety published from 1st January 2022 to 30th June 2022. Nvivo was used to do a content analysis of tweets. The content analysis reflected three major symptoms of social anxiety including behavioural, cognitive, and physiological. The tweets have discussed different domains that were coded into four major themes (i) Complications linked with social anxiety, (ii) Desire to overcome social anxiety, (iii) Disclosure of social anxiety in tweets, and (iv) Supportive tweets about social anxiety. The study provided valuable information about the content of social media tweets reflecting the need to increase more awareness in the general public about the ways to manage social anxiety.

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Pakistan Journal of Zoology


Vol. 55, Iss. 3, Pages 1003-1500


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